FLYSENSE® FAQ

 Answers to your most common questions:

Vaping

  1. How does vaping detection work?

The FS275 has internal sensor technology to detect if vaping is occurring in a specific location. When detection occurs, a real-time silent message (email and/or text) is sent to one or more subscribers – i.e., a superintendent, assistant principal, security director, faculty member, or designated on-duty official.

2. What is the typical coverage area for vaping?

​In general, each FS275 will cover a 10’ x 10’ area.

3. What about ceiling height?

Our qualification testing has focused on 9’ ceilings. Generally, as the ceiling height increases, the effectiveness of the detector will decrease.

4. What are the factors that will impact vaping detection?

Bathroom layout, room ventilation, air flow, and location of the device are key factors. Detection is going to be degraded when vaping is done close to open windows or active ventilation such as exhaust fans. An HVAC system could impact the ability to properly detect vape. Also, if they are aware of the detector, some individuals may use countermeasures to avoid system detection – such exhaling vape inside a jacket or coat.

5. What percentage of vaping incidents can I reasonably expect to detect?

Sound

6. How can you detect incidents such as bullying without a camera or a microphone?

7. What is the typical coverage area for bullying? 

8. What about ceiling height?

9. What percentage of incidents such as bullying can I reasonably expect to detect?

10. Can elevated sound detection be disabled?

Communication

15. Can I use Wi-Fi for data connectivity?

16. What interfaces are supported on the FS275?

17. What type of data cables should be used?

18. How do I add or remove subscribers for alert notifications?

At any time, you can log into the cloud-based FlySense™ dashboard to monitor active deployed sensors and manage the list of authorized subscribers for alert notifications. Contact your integration partner or Soter Technologies if you need assistance with this.

19. Can the FS275 be integrated with 3rd party security or management platforms?

Yes. There is a published API that allows for such 3rd party integration. 

Basic Operation / General

20. What exactly happens when a vaping or elevated sound alert is triggered?

When a sensor detects sound decibel level anomalies or chemicals from vaping, it sends an immediate, location-specific notification to the devices of designated school officials.

21. Does the FS275 incorporate a camera or microphone?

No, it does not. This allows the FS275 to be effectively deployed in problematic areas such as bathrooms and locker rooms, where privacy precludes the use of cameras and microphones. 

22. Can you configure the software to disable alerts for specific times of day – for example, if someone does not want to receive any alerts between 9:00pm and 7:00am?

Yes. With the custom scheduling feature, administrators can select specific days and time blocks for subscribers to receive alerts. The system default for subscribers is currently Monday-Friday from 7:00am-4:00pm for all registered devices. You may add, update, and/or edit subscriber schedules within the subscribers tab. ​

23. What if the school is only interested in vaping detection?

The sound sensor for each detector can easily be disabled via the portal. 

113 Comac Street

Ronkonkoma, NY 11779

info@sotertechnologies.com

The real-time vape detection™ solution that gives you control of areas where you cannot place a camera or microphone.

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© 2020 by Soter Technologies, LLC. All rights reserved.

FlySense® is a registered trademark of Soter Technologies, LLC. Patent Pending (US and foreign patent applications). FlySense® vape detector is protected by US Patent No. 10,699,549 and foreign design registrations.

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